Projects
Innovative financial solutions.
My name is Schronda and I believe innovation is not just an idea—it’s a mission in progress. I’m currently working on projects that merge healthcare operations, financial operations, data analytics, and AI-driven solutions to create systems that improve both efficiency and compassion. Each initiative reflects my belief that when people, processes, and technology align, healthcare flows more smoothly, and care becomes more human.
Current Projects
1. Patient Experience Prototype App
This ongoing project is the foundation of my healthcare innovation work. The Patient Experience Prototype App is a data-driven feedback platform designed to help healthcare providers track patient satisfaction in real time. The app collects insights at key points during the care journey—check-in, treatment, and discharge—and transforms them into easy-to-read dashboards for leadership teams.
By using data analytics and AI-driven pattern detection, it identifies trends and opportunities for improvement, allowing teams to address issues before they escalate. The ultimate goal is to help organizations create a seamless, responsive, and patient-centered experience that evolves with every interaction.
2. Workflow Optimization Initiative
In healthcare, time is more than money—it’s outcomes. This project focuses on reimagining operational workflows through automation and process redesign. By mapping current systems, identifying bottlenecks, and applying AI-supported solutions, I aim to build smarter workflows that reduce redundancy, improve collaboration, and enhance patient care delivery.
3. AI Insight Integration Project
This project explores how artificial intelligence and predictive analytics can anticipate healthcare challenges before they occur. From forecasting patient volume to automating scheduling and reporting, I’m studying how AI can transform decision-making and improve the everyday operations that power healthcare systems. My approach focuses on balancing innovation with empathy—ensuring that technology enhances care, not replaces it.
4. Concierge Financial Planner App
Inspired by the intersection of finance, technology, and personal organization, my Concierge Financial Planner App is being developed as a hybrid productivity tool designed for busy professionals, caregivers, and those balancing multiple responsibilities.
The app combines banking, scheduling, reminders, and personal wellness tracking to help users stay organized and prioritize what matters most. Built around the principles of efficiency, mindfulness, and accessibility, it aims to bridge the gap between digital convenience and human care—making it easier to manage life with clarity and calm.
Looking Ahead
These projects represent more than technology—they represent possibility. My goal is to continue developing innovative, data-informed solutions that strengthen care systems, empower professionals, and remind the world that healthcare innovation begins with the heart.
But my mission goes beyond development. I want Schrondawilliams.com to become a trusted space where professionals, students, and curious minds can come to learn, grow, and connect. Through insightful articles, blogs, research papers, and educational content, I aim to make information accessible and actionable—bridging the gap between healthcare operations, data transformation, and AI innovation.
By sharing what I learn along the way, I hope to build a platform that not only informs but also inspires a new generation of healthcare thinkers—leaders who believe, as I do, that innovation works best when it serves people first.
AI Insights
Workflow
Optimizing processes for better patient outcomes.
Every great financial system depends on one thing — flow. When processes move smoothly, patients are cared for faster, staff are less stressed, and communication feels effortless. But when the flow breaks, so does the experience.
That’s why I’m passionate about workflow optimization — identifying the gaps, understanding the “why,” and designing smarter paths forward. From streamlining administrative processes to improving how data moves between teams, I focus on aligning systems so they serve people, not the other way around.
With the help of AI and process-mapping tools, I’m exploring ways to reduce redundancies, automate routine tasks, and give healthcare professionals more time to focus on what truly matters — caring for patients.
I believe that when workflows are designed with purpose, every step brings healthcare closer to harmony, efficiency, and compassion.
Exploring AI applications in healthcare and financial transformation.
Artificial Intelligence isn’t replacing healthcare or finance — it’s redefining it. I see AI not as a threat to human connection, but as a tool that enhances it. By learning how to integrate AI into daily operations, I’m exploring how data-driven intelligence can support faster decisions, predict patient needs, and simplify the systems that often slow care down.
I focus on the human side of technology — understanding how automation, predictive analytics, and smart data tools can help professionals do their best work. AI is most powerful when it empowers people, reduces burnout, and allows care teams to focus on what truly matters: improving lives.
For me, AI insight means seeing possibility — how the future of healthcare can be both intelligent and deeply compassionate when people and technology move in sync.
Experience
My professional journey spans over a decade in healthcare operations, mortgage financing, administration, and process improvement, where I’ve learned that every system, no matter how complex, can be transformed through clarity, data, and compassion.
From managing executive-level workflows to streamlining patient communication systems, and coordinating mortgage workflow, I’ve seen how the smallest operational shifts can lead to meaningful change. Each role taught me something new about leadership, collaboration, and the value of listening — to both data and people.
Today, I’m expanding that foundation by exploring how AI and data analytics can support better decision-making and smarter healthcare design. I’m combining real-world experience with continuous learning to help healthcare professionals and organizations reimagine what’s possible when innovation meets empathy.
AI
Data Insights
Leveraging AI for better healthcare and finance solutions.
Data tells a story — but only if we listen. Every number, trend, and metric represents a human experience waiting to be understood. For me, data insight isn’t about spreadsheets or dashboards alone; it’s about discovering the “why” behind the numbers and using that knowledge to create real impact in healthcare.
Through my ongoing training in Power BI, SQL, and analytics, I’m learning to turn complex data into visual stories that reveal what matters most — from patient satisfaction to process efficiency. These insights empower decision-makers to see patterns clearly, identify gaps, and act with confidence.
I believe that when we combine empathy with analytics, we uncover more than just data — we uncover opportunities to serve better, lead smarter, and build systems that care as deeply as the people behind them.
Innovation
Innovation begins with curiosity. True change doesn’t always start with new technology—it starts with a new way of thinking.
For me, innovation means looking at healthcare systems and asking, “How can this work better for everyone?” It’s about transforming data into direction, ideas into action, and technology into tools that make care more human, not less.
Through ongoing learning in AI, automation, and data analytics, I’m exploring how modern technology can remove barriers, improve decision-making, and create smoother, more compassionate patient experiences.
Innovation isn’t a one-time achievement—it’s a continuous journey. Each insight, project, and improvement is another step toward reimagining healthcare systems that think smarter, work faster, and care deeper.
Schronda's skills in Data Analytics and Research transformed our healthcare operations!
John A.
Their insights on data analytics are invaluable.
Jane S.
★★★★★
★★★★★
Contact
Get in touch for inquiries or collaborations.